Today
we had our one and only meeting (our first of three in LA) for the day with a
business called Coloft which provided a collaborative work space specifically
for technology startups in the Santa Monica area. We met with their co-founder Avesta Rasouli
who was an experienced and serial entrepreneur who had a lot of tidbits of
wisdom to share with us concerning his experience with both successful and
failed startups.
One
thing that I found interesting that Avesta talked about was his idea of how to
market and sell a product or idea. He
said rather than sell the product, sell the “why” of the product. For instance in the case of his Coloft
business, he said rather than telling people that his company had the best
chairs and the fastest internet he told people that his place would be filled
with likeminded people who could collaborate and help each other with their
respective startups. This strategy reminded
me of something that I read in my “Crossing the Chasm” book when the author
talked about giving elevator pitches and marketing high-tech products. Moore (the author) said that a crucial role
in marketing a product to the early market is to sell the reason why a consumer
or business should buy the product, and that marketing should heavily tie into
this reason to purchase. This confirms
what Avesta talked about when he told us to “communicate the why” of the
product rather than the product itself.
Another
piece of wisdom that Avesta shared that correlated with my “Crossing the Chasm”
book was that relationships with consumers is crucial in establishing an early
customer base. Avesta communicated this idea
to us by telling us some of the things he did to get Coloft off the ground in
the first couple of months. He told us
stories of how he would let people have meetings or get-togethers in the space
for free, or went to conferences and talked with his potential clients, all to
build a relationship with them.
According to him, these relationships were important in the continued
growth and stability of Coloft. Moore
talked about the same importance of relationships when trying to market and
sell to the early adopter or visionary phase of the technology adoption life
cycle. He explains that to this group of
buyers, a relationship is key when trying to sell your product and that without
healthy relationships the company is likely to go no farther and potentially fail. Now although these two people (Avesta and
Moore) are talking about selling two different products (a workplace for Avesta
and high-tech products in Moore’s case), they are both similar and thus
applicable to each other in that they are both selling disruptive products, or
products that if consumed or used would change the way the consumer goes about
their life. Therefore I see that the
lessons learned from both the book and Avesta’s talk are related and that
relationships are in fact highly important in marketing and selling a product
early on in its life cycle.
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